How Web-e-Sign Transformed the Flight of Compliances for a Leading Domestic Airline in India?

The Problem Statement

In the rapidly evolving landscape of digital transformation, brands are shedding the constraints of traditional paperwork and embracing digital utilities to enable automation. This shift poses a significant challenge for organizations – that of harnessing the full potential of digitalization. This challenge was no different for a prominent domestic airline company.

With their extensive operations and intricate business processes, major airline companies invariably deal with a massive volume of documents, ranging from compliance paperwork to various business documents. Recognizing the need for streamlining and expediting the bulk signing of these documents, this leading airline company embarked on a quest for an innovative bulk digital signing solution. Their objective? To seamlessly integrate this solution with their SAP ERP system and achieve speed, precision, and security in their digital signing processes.

The challenges that they faced in signing e-documents can be summed up as,

• Integration issues of digital signing software with SAP.
• Maintaining Logs and Reports of the ongoing digital singing activities.
• Ensuring accuracy and security in the digital signing processes.

The Solution

The organization's quest for a reliable and secure bulk e-signing solution ultimately led them to Webtel. Web-e-Sign is a comprehensive and secure bulk e-signing solution designed for enterprises, equipped with various auto-intelligence features and stringent security measures to offer a top-notch digital signing experience. Here are some of the notable features of Web-e-Sign:

1. ERP Integration: Web-e-Sign seamlessly integrates with SAP through API and T-Code mode. Our dedicated team extended support and guidance to ensure a successful implementation, enhancing the efficiency of their business processes.
2. User-Friendly Web Interface: Web-e-Sign’s intuitive web interface allowed the company to monitor and manage various activities, including batch time scheduling, log sheets, mail settings, and more. This user-friendly interface simplified the overall e-signing process for the airline.
3. Collaboration: Webtel's bulk e-signing solution facilitates faster signing processes by enabling up to 50 authorized signatories to affix their digital signatures on documents. This collaborative approach streamlines the document signing workflow within the organization.
4. Auto Intelligence: Web-e-Sign incorporates auto-intelligence features to ensure the accuracy of digital signatures. This automation helped them reduce errors and enhanced the reliability of the e-signing process.
5. Anti-Tampering: Security is a top priority with Web-e-Sign. Our software offers enhanced security measures that track all activities related to a document, time-stamp them, and ensure they remain free from tampering, manipulation, or alteration.

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The Result

Webtel's team demonstrated a proactive approach by engaging closely with the company in question to gain a deep understanding of the company’s specific challenges. After identifying the issues faced by the organization, Webtel's team provided a free demo of Web-e-Sign, showcasing how it could effectively address their integration and security concerns.

Following the successful demo, Webtel seamlessly integrated Web-e-Sign with SAP, ensuring a frictionless digital signing experience. This integration not only streamlined their e-signing processes but also enhanced security through various safety tools and utilities such as time-stamping and anti-tampering features.

As a result of this collaborative effort, all of the company's bulk e-signing challenges were effectively resolved. They were able to continue their routine signing processes with ease, now equipped with a reliable and secure solution in Web-e-Sign. This successful partnership demonstrates Webtel's commitment to providing tailored solutions that address the specific needs and concerns of their clients.

The Role of Web-e-Sign

Integration: Once team Webtel started the integration process it took a very less time of 7 days to fully integrate Web-e-Sign into the business processes of Spice Jet.

ERP Used: The business processes of Spice Jet were powered by SAP ERP.

Usage: The major usage of Web-e-Sign, that the company made, was for passenger’s PNR-wise invoices, agreements, purchase orders, HR documents, contracts, form 16, etc.

Success: After the integration of Web-e-Sign, the leading airline company is now able to meet all its digital signing requirements without worrying about errors, security and reliability.